MacCDN Platform User Agreement

Last Updated: December 7, 2025

1. Terms Confirmation

This agreement (hereinafter referred to as "these Terms") constitutes a legally binding document between you (hereinafter referred to as "Customer" or "you") and MacCDN Inc. (hereinafter referred to as "this Platform" or "we") regarding the use of Mac cloud hosts and subsidiary features (hereinafter referred to as "Platform Services") provided by this platform. Please read all terms carefully before use, paying special attention to disclaimers and restrictive provisions.

By clicking the "Confirm" or "Accept" button or starting to use the platform services, you are deemed to have read in full and fully accepted all contents of these Terms. If you have any objections to any terms, please stop using the service immediately.

2. Service Content and Adjustments

2.1 Platform Features

This platform provides customers with cloud computing resource rental services based on Apple Mac devices. We reserve the right to adjust service items, types, features, or presentation methods from time to time according to operational needs.

2.2 Service Availability

Despite our efforts to maintain a high level of service quality, we cannot promise that the platform services will be completely free of interruptions or failures. You understand and acknowledge that various objective factors (including but not limited to network conditions, equipment damage, system upgrades and maintenance, etc.) may affect service continuity. For any resulting service suspension, this platform only bears the corresponding responsibility in accordance with the Service Level Agreement (SLA, if applicable).

2.3 External Services

Platform services may involve or include products or features provided by third-party suppliers. This platform provides no warranty for such external services and bears no related responsibility.

3. Account Management

3.1 Information Authenticity

You promise that all information submitted during the registration and usage process is true, accurate, complete, and valid. You alone shall bear all consequences resulting from providing false or outdated information.

3.2 Security Responsibility

You must properly protect the security of your account login credentials (including but not limited to account name, login password, SSH key files, etc.). All operations performed through your account credentials shall be deemed as performed by you personally, and you shall bear all related legal consequences. If you discover any account abnormality or unauthorized use, please inform us immediately.

4. Billing Rules

4.1 Payment Requirements

The platform operates on a pre-recharge model. Customers must complete full payment before the service starts. The billing currency is US Dollars (USD), and prices do not include taxes. Any tax liabilities arising from the use of the service shall be borne by you.

4.2 Refund Policy

Unless required by law, any fees paid are non-refundable. This policy applies to account recharge balances, prepaid but unused subscription periods, and other types of fees. This platform reserves the right of final interpretation for this policy.

4.3 Pricing Changes

This platform reserves the right to adjust service fees from time to time. Pricing changes will take effect upon publication through platform announcements or message notifications. The price at the time of renewal shall be based on the current standards at that time.

5. Code of Conduct

You guarantee that you will not use the platform services to engage in any illegal or non-compliant activities, including but not limited to the following scenarios:

  • Violating the laws, regulations, and administrative orders of relevant countries or regions;
  • Damaging the intellectual property rights, personal privacy, or other legitimate interests of third parties;
  • Spreading spam, implementing phishing scams, or other fraudulent means;
  • Unauthorized port probing, initiating network attacks, or spreading malicious programs;
  • Engaging in digital currency mining activities (unless explicitly authorized by us in writing);
  • Implementing excessive resource consumption that interferes with the normal use of other customers.

Once the above violations are discovered, we reserve the right to immediately suspend services, clear data without prior notice, and make no refunds, while reserving the right to pursue legal responsibility.

6. Data Management

6.1 Data Ownership

The ownership of data stored on the platform's servers belongs to you. This platform will not claim any rights over your data content.

6.2 Backup Obligation

You are fully responsible for the backup and security of your own data. Any backup-related functions provided by this platform are merely auxiliary convenience tools and do not represent any guarantee for data security. This platform shall not be held liable for any loss, damage, or leakage of data caused by equipment failure, program defects, human error, or any other reason.

6.3 Privacy Rules

You agree that this platform will collect and process your personal information in accordance with the provisions of the Privacy Policy.

7. Disclaimer

The platform service is provided on an "as-is" and "as-available" basis, without any form of express or implied warranty.

To the maximum extent permitted by law, this platform explicitly excludes all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise that the service will fully meet your expectations, nor do we guarantee that the service will be continuously available, timely, absolutely secure, or completely error-free.

8. Limitation of Liability

Under no circumstances shall this platform and its affiliated enterprises, management, employees, or partners be liable for any indirect loss, derivative damage, exemplary compensation, incidental loss, special damage, or punitive compensation (including but not limited to reduced profit, data loss, business interruption), even if we were aware of the possibility of such damages.

To the extent permitted by law, the maximum total liability of this platform to customers (whether based on contract, tort, or other legal grounds) shall be capped at the total amount of service fees actually paid by the customer to this platform within one month prior to the event triggering the claim.

9. Service Suspension

9.1 Customer Suspension

You may choose to stop using the platform services at any time, but fees already paid will not be refunded.

9.2 Platform Suspension

If this platform reasonably determines that you have violated any provision of these terms, we may suspend or terminate services to you at any time without any liability for compensation. After the termination of service, this platform reserves the right to immediately clear all your data.

10. Supplemental Terms

10.1 Applicable Law

These terms shall be interpreted and enforced in accordance with the laws of [MacCDN Corporate Registration Location]. Any disputes between the parties shall be submitted to a court of competent jurisdiction in the location of the company's registration for adjudication.

10.2 Severability

If any provision of these terms is determined to be illegal, invalid, or unenforceable, that provision shall be severed independently and shall not affect the legality and enforceability of the remaining provisions.

10.3 Entire Agreement

These terms constitute the entire agreement reached between the parties regarding the platform services, superseding and replacing any prior written or oral agreements or understandings.