1. Overview

Thank you for visiting MacCDN. These privacy terms explain how MacCDN Inc. (hereinafter referred to as "this Platform") collects, uses, stores, and protects your personal data. Protecting customer privacy is our basic principle, but to provide you with a high-quality, safe, and personalized service experience, we need to process some necessary information. **Your use of the platform services represents your approval of the information processing methods described in these terms.**

2. Data Collection

This platform collects various types of information to provide services and continuously optimize product quality. Collected information categories include but are not limited to:

2.1 Information You Submit

• Account Information: Includes your real name, email address, contact number, login password, etc.
• Identity Verification Information: When required by regulations or risk control needs, we may require you to submit government-issued identity documents.
• Payment Information: Includes your payment card number, billing address, etc. (usually processed securely by our payment service partners).
• Communication Records: Records of your conversations with platform customer service personnel, email correspondence, etc.

2.2 Information Automatically Obtained by the System

• Device & Log Information: Includes your network address (IP), browser type, operating system version, access time, browsing path, etc.
• Usage Data: Resource usage status (processor, memory, bandwidth traffic, etc.) when you use our cloud hosts, used for billing and monitoring service operation status.

3. Data Usage

This platform has full rights to use the collected information to support and expand business operations, specifically for purposes including:

• Service Delivery: Processing order requests, activating cloud hosts, and maintaining account management.
• Security & Risk Management: Identifying fraudulent activities, platform abuse (e.g., illegal mining, network infringement), and ensuring the safe operation of the platform.
• Service Optimization: Studying customer usage habits to improve hardware resource allocation and network transmission efficiency.
• Legal Compliance: Fulfilling tax, audit, and other legal and regulatory responsibilities.

4. Data Disclosure

To support business operations, this platform may disclose your information in the following circumstances without additional consent:

• External Service Providers: Sharing necessary information with third-party institutions that support platform operations (e.g., payment processors, data center hosting partners, data analysis service providers).
• Affiliated Enterprises: Sharing within the MacCDN corporate group to provide a consistent service experience.
• Legal Requirements: Cooperating with judicial authorities, government departments, or law enforcement units to disclose corresponding information when required by law.
• Business Changes: In the event of a corporate merger, acquisition, or asset transaction, customer information may be part of the transferred assets.

5. Cookies & Tracking

This platform uses cookies, web beacons, and related technologies to identify your identity, record personalized settings, and analyze traffic. You can manage cookie options through your browser settings, but disabling cookies may reduce the convenience of using the service. Continued use of this platform\'s website is deemed as your agreement to our use of such technologies.

6. Security Measures

This platform adopts industry-standard physical, technical, and management means to ensure your data security (e.g., HTTPS encrypted transmission, access control). However, there is no absolute security in network transmission, and this platform cannot guarantee that information you send to us will never be intercepted or decrypted; you must bear the corresponding risks yourself.

7. Customer Rights

According to relevant laws and regulations, you may have the right to access, modify, or delete your personal data. You can handle most information yourself through the account management background. For requests that cannot be completed by self-service, please contact the platform through official channels. Please note that for legal compliance or legitimate business purposes (e.g., dispute resolution), this platform may need to retain some historical information of closed accounts.

8. Clause Revision

This platform reserves the right to revise these privacy terms from time to time. Significant revisions will be notified to you via email or platform announcement. Your continued use of the service after the terms are updated is deemed as acceptance of the revised privacy terms.

9. Contact Information

If you have any questions, comments, or requests regarding these privacy terms (including accessing, correcting, or deleting your personal information), please contact this platform through the following ways:

• Email: [email protected]
• Ticket System: Login to the user center to submit a privacy-related ticket
• Mailing Address: Compliance Department, MacCDN Inc.

We will respond within 30 working days after receiving your request.